Akron Public Schools Engagement Center
We are available to support you:
- Staff is available by phone at 330-761-2810 9am - 5pm Monday - Friday. Many processes can be completed online to help protect all visitors and limit your need to leave your home. Please call us before coming to the office so we can attempt to help you prior to visiting the Engagement Center.
- If you need additional support, email us at engagementstaff@apslearns.org
- Open to the public by appointment, 9am-4pm if your need cannot be completed online.
- A doorbell is connected to the door to help ensure social distancing - a staff person will come to the door after you ring the doorbell to assist.
Online Processes (Links in Blue)
All Visitors to the Engagement Center are Required to Follow the Guidelines Below:
- Do not enter the building if you are sick and/or have COVID-19 symptoms. We may complete a health questionnaire with visitors or take visitors’ temperatures.
- All visitors enter at the 10 N. Main entrance (Door 1) located on N. Main Street
- Face masks / coverings must be worn at all times inside the building. (Metro bus passes and Staff IDs require a photo; at that point masks will be taken off by the visitor.)
- All visitors must follow physical distancing of 6 feet.
- No more than 2 people per family.
The Engagement Center is available to support the following items:
- Help finding solutions to student and family needs
- Connect you to the appropriate resources and staff to provide support, answer questions, and handle concerns
- Provide information about policies, procedures, and processes
- Find the appropriate staff member to support specific needs
- Provide support in completing the various forms you may need to complete online
Information the Engagement Staff will need:
- We must talk to the guardian to make any changes to student information
- Only guardians can discuss individual students
- Student’s name, date of birth, grade and school, and possibly other identifying information to confirm your identity
Concern with a staff member
If an issue involves a school building staff member (principal, teacher, or other staff member), please attempt to resolve the issue with the staff member first, then the supervisor; such as the principal if there is a concern with a teacher. Most issues are most readily resolved at the most local level possible.
Contact information for the Engagement Center
Phone: 330-761-2810
Email: engagementstaff@apslearns.org
Address: 10 N Main Street, Akron, Ohio
The APS Student Support Services and Security Department is responsible for programs that ensure a safe learning environment for APS students, staff and visitors, including:
To complete a work permit during the online instruction period please follow this process.
The student emails the completed work permit form (all 3 sections - application and physician's certificate) along with a copy of their picture ID or birth certificate and their student ID# to enrollment@apslearns.org.
The district will then process the work permit, print the student's copy and email it back to the student. The student will be instructed to sign the permit prior to giving it to their employer. The work permits will be processed Monday-Thursday from 10 a.m.-2 p.m.
Please use enrollment@apslearns.org. to complete this process or any questions you may have.
APS Participates in Special Safety Tip Line in Ohio
1.844.SAFEROH
or 1.844.723.3764
The Ohio Department of Education and the Ohio Department of Public Safety have the SaferOH tip line that will accept both calls and texts 24 hours a day for schools that register for the service.
This tip line allows students and adults to anonymously share information with school officials and law enforcement about threats to student safety — whether that involves a threatened mass incident or harm to a single student.
Every tip can remain anonymous. School safety analysts may ask for additional information, but the caller can remain secret or leave his or her contact information for
later follow-up.
Calls or texts to 844.SaferOH (844.723.3764) are answered by analysts in the Ohio Homeland Security’s Threat Assessment and Prevention (TAP) Unit. When action is needed, the TAP Unit immediately forwards information to local school officials, local law enforcement agencies and others, if necessary.
TAP Unit analysts always follow up quickly with the affected school and law enforcement agencies to make sure that the incident is investigated, action is taken and the outcome is tracked.
The assurance that their calls or texts cannot be traced and that serious, proper action will be taken to end the threat is helping to persuade young people to take a stand against school violence.